Patients with multiple chronic conditions are at a higher risk of mortality or other clinical complications if their conditions become uncontrolled. During the COVID-19 pandemic, these high-risk patients have become more reluctant to seek medical treatment. Chronic Care Management (CCM) services are an effective way for clinicians to manage their high-risk patients remotely while supporting social distancing recommendations. Following this webinar you will be able to: 1) Describe CCM services, including strategies for implementation and billing; 2) Understand the impact of COVID-19 on providers and patients with multiple chronic condition; 3) Describe the different models of conducting CCM.