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Our Quality Improvement Partners

To learn more about HQIN call 877.731.4746, contact one of our project leaders or send us a message using the form below.

To file a Medicare quality of care complaint or appeal, please contact the Beneficiary and Family Centered Care-Quality Improvement Organization (BFCC-QIO) for your state. To locate your BFCC-QIO visit http://qioprogram.org/locate-your-qio.


Thelma Baker MSHA, RHIA, CPHQ

804.289.5336 (direct)


Virginia Brooks MHA, CPHQ

804.289.5343 (direct)

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