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Our Quality Improvement Partners

To learn more about HQIN call 877.731.4746, contact one of our state leaders or send us a message using the form below.

To file a Medicare quality of care complaint or appeal, please contact your Beneficiary and Family Centered Care-Quality Improvement Organization (BFCC-QIO):

Kansas, Missouri and Virginia
Livanta
1-888-396-4646; 1-888-985-2660 (TTY)
https://livantaqio.com/en

South Carolina
KEPRO
888-317-0751
https://www.keproqio.com

Kansas

Sheila McLean MBA, LNHA, CPHQ

804.289.5345 (direct)

Missouri

Dana Lammert MA, BS, LSSGB

314.391.5464 (direct)

South Carolina

Karen Southard RN, MHA, CPHQ

919.461.5663 (direct)

Virginia

Thelma Baker MSHA, RHIA, CPHQ

804.289.5336 (direct)

Send Us a Message

Use this form to send us a message.