• Who We Help


Nursing Homes

The more than 400 nursing homes participating in the Quality Innovation Network-Quality Improvement Organization (QIN-QIO) program receive assistance from the Health Quality Innovation Network (HQIN) to make sustainable changes that improve resident care, elevate their facility’s Star Rating and address COVID-19.

Participants receive training, access to quality improvement tools and resources and data analyses to guide their progress. They also receive coaching from Health Quality Innovators or one of our locally based HQIN improvement partners, The Carolinas Center for Medical Excellence or the KFMC Health Improvement Partners. In addition to improving care at the local level, participating nursing homes contribute to these significant national goals:

  • Increase the proportion of facilities with 3 or more stars
  • Reduce avoidable hospital readmissions and emergency department visits.
  • Prevent adverse drug events like delirium, diarrhea, hypoglycemia, abnormal bleeding or bruising.
  • Decrease high-dose opioid prescribing for residents who are not terminally ill or otherwise excluded.
  • Reduce hospitalizations for facility-onset C. difficile and contribute data to establish national baselines for health care-acquired infections.
  • Prevent COVID-19 and other infections

As part of the Centers for Medicare & Medicaid Services’ (CMS) response to COVID-19, HQIN also provides intensive, no-cost technical assistance to nursing homes that have been identified by CMS to have infection prevention deficiencies. This special assistance includes reviewing the issue(s), identifying the root causes, developing an action plan, selecting and implementing interventions, and measuring progress.

Testimonial from Crystal Larson, LNHA. “If you’re not working with HQIN, you are missing out. Their no-cost nursing home quality improvement assistance is flexible and adjustable to meet our needs. We participate in educational programs when it’s convenient to us and only for topics that we find useful. Sometimes I reach out to HQIN for coaching and other times I just need a resource, and they always provide me with the right amount of information to address our needs.” Crystal Larson, LNHA Administrator, Lynn Care Center

View our fact sheet to learn more or complete a participation agreement to join today!

Who We Help

Our Quality Improvement Partners